I was experimenting with the Practice Sets in Google Classroom. The new feature allows for an practice assignment where students are supported in learning material. The idea is great and my students have said that they enjoy the low stakes feeling of the interface. They have opportunities to attempt the answer multiple times, but still complete the assignment for full credit, even when they initially got a few answers incorrect.
Recently I used the tool again to provide some practice about the rhetorical appeals (logos, ethos, and pathos). This time, however, when students submitted the work, some of them were marked as if they hadn't submitted. Because one of the students, who always does her work, told me, "Mr. Bray, I honestly turned it in." I took another look and noticed that is still showed that she hadn't submitted the assignment. I had her bring her computer to me and I watched as she submitted the work... And the interface still show her as not having submitted. Weird!
I contacted Google with the little question mark on the bottom lefthand side of the screen. I've wrote to Google before in Classrooms about other glitches or requests for features in the past, but I have never received a response— until this time. One of the support people wrote to me and asked for some follow up information about what happened and links to the assignment. It was nice to hear from them, because I have been told by fellow Google Certified Trainers and Google Education employees that Google is listening to our feedback, but it was great to see it in action. Thanks, Google! I have shared a screenshot of what the glitch looked like in my teacher interface so people will be aware of the issue. I will update this post when/if I hear back from Google again.