Creating an Email Filter in Gmail

One of the great things about Gmail is also one of its worst features if you don't know about it. Gmail has predictability through Artificial Intelligence. This is just a fancy way of saying that over time, your gmail account begins to learn about your email trends. If you receive loads of email from a person and you rarely open those emails, Gmail starts to think that those emails are spam and puts them in the spam folder automatically. Within our domain, Claudia sends a lot of important emails to everyone, so her account is already flagged as "troublesome." Claudia is simply doing her job and Gmail is simply doing its job, but if you haven't read some of Claudia's emails -- they could be going to your spam folder. This video will show you how to avoid that problem by creating an email filter.